Friends and Family Test
The NHS Friends and Family Test (FFT) helps us to understand what services you are happy about and where improvements can be made. The test is a quick and simple way for you to give us your feedback after you’ve received a service from us.
How the FFT works
You may be asked after your treatment or service to complete an FFT. This is an opportunity for you to give feedback on your experience of our service if you want to. It also helps us to know exactly what is and isn’t working, so we can improve our services.
You’ll be asked a series of questions. The test is anonymous, and your answers won’t be traced back to you.
You can complete the FFT by clicking the link below.
Month |
Very Good |
Good |
Neither Good nor Bad |
Poor |
Very Poor |
Don't know |
November 2024 |
178 (78%) |
32 (14%) |
6 (3%) |
2 (1%) |
8 (4%) |
1 (1%) |
December 2024 |
291 (76%) |
57 (15%) |
9 (2%) |
10 (3%) |
15 (4%) |
0 (0%) |
January 2025 |
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February 2025 |
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March 2025 |
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April 2025 |
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May 2025 |
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More information about Friends and Family Test
You can find more information about the Family and Friends test on the NHS website.