Prescriptions at Westbury Group Practice

You can order an NHS repeat prescription from your pharmacy by using the NHS App.

Find out how to get a repeat prescription online, how much prescriptions cost and how your local pharmacist can help you without having to see your GP.

How to order a repeat prescription

You can get a repeat prescription using the NHS App or our online system. You will need to choose a pharmacy to prepare your prescription and collect your medication from.

You will also need:

  • An online account.
  • The name of the medication and dosage.
  • To be at least 17-years old.

Nominating a pharmacy

When you order a repeat prescription online, you will have to nominate a pharmacy to prepare your prescription and for you to pick it up from.

You can nominate a pharmacy by using the NHS App or logging into the NHS website using a web browser. A high street pharmacy is where you collect your prescriptions in person. If you have chosen an online-only pharmacy, then they will send your prescription in the post.

If you order your prescription online:

  • You will no longer need to collect paper prescriptions from our surgery.
  • Your nominated pharmacy will have your prescriptions ready to collect until you change or remove them.

For more information about nominating a pharmacy, visit the Nominate a Pharmacy page on the NHS website.

Bratton Surgery Dispensary

The dispensary service at Bratton allows us to dispense prescription items on site to any registered patients that live in Bratton, Erlestoke, Edington and Coulston.

Read more about NHS prescription charges by clicking HERE.

How your pharmacy can help

Pharmacists are qualified healthcare professionals who can help you with minor health concerns. They can offer medical advice and over-the-counter medicines for minor illnesses like coughs, colds, tummy problems and aches and pains.

For symptoms that are more serious, we suggest visiting your GP or nurse. You can book an appointment by going to our Appointments page.

Prescription charges

The NHS prescription charges apply to England only.

The Government provides help for those who have difficulty paying NHS prescriptions. You can find out more about whether you’re entitled to support from the Government on the NHS Prescription charges page on the NHS website.

More information and advice about NHS England prescription charges are on the Who can get a free prescription page on the NHS website.

Questions about your prescription

We are available to help with any problems about your prescription. Contact us if you are having problems with:

  • Ordering repeat prescriptions
  • Your pharmacy
  • Out of stock items
  • General concerns about your medication.

You can contact us by calling White Horse Health Centre on 01373 828330 or Bratton Surgery on 01373 828 330.

You can also find more information about prescriptions on the NHS website.

Further information

Over-the-Counter (OTC) Medications and Self-Care
(updated 27.03.24)

Please see the documents below for more information on Self-Care, OTC medications and suggestions to help you stay well.

Click HERE to read the OTC leaflet

Click HERE for some OTC FAQs

Click HERE to view the 10 Ways to Stay Well leaflet

METFORMIN and Diabetes

Please click on the link below for further information on Metformin and your Diabetes Care:

Please click HERE for B&NES Integrated Diabetes Care – Metformin and Diabetes