Get test results
You can get your test results online without having to visit the surgery. Click on this link to use either systmonline or systmconnect to do this:
How to get test results
You can log into your NHS App to get your test results.
If you haven’t registered yet, you can use the link below to download the NHS App. Please note that we do have a strict policy regarding confidentiality and data protection. This means that we can only give out results to the person they relate to unless that person has given permission or are not capable of understanding them.
Contact the surgery
You can get your results by phone between 8:30am to 1:00pm and 2:00pm to 5:30pm on weekdays. You are also able to request your results by email. To do this, please send an email with your name, date of birth, address and specify the test result you want to:
bswicb.wgppatientvoice@nhs.net
The team will be able to tell you if any further action is required. Should this be necessary, you will be advised to make an appointment to discuss the result with a clinician.
Important
Our results team are not clinically trained but they can give you basic information relating to your test results.
Should you require in-depth information, the results team will advise you to book a telephone appointment with a doctor, if your result is not of an urgent nature, this will be a routine telephone appointment. The clinician who asked you to complete a test will tell you whether you need a further appointment after or whether you should just contact us for the results.
Request an appointment
If you feel like you need to speak to a GP who referred you for a test, you can request an appointment using our online system.
Samples
Please ensure that samples are placed in the silver Sample Box in the lobby (near to the disabled toilet); do not hand them to the Reception team.
- Urine and stool samples will only be accepted if they have been requested by a Clinician.
- Any samples that have not been requested by a clinician will be disposed of.
- Urine samples need to be placed in the Sample box by 11:00am on the day the sample is produced.
- Sample pots can be attained from reception.
If you think you have a UTI then please go to the NHS symptom checker as most UTI’s are now seen by the Pharmacy in the first instance.
If you are a female aged between 16-64 not pregnant or breastfeeding and do not suffer with recurrent UTI’s (2 in the last 6 months or 3 in the last 12 months) please visit the pharmacy. If you contact the surgery you will be directed to the pharmacy as per NHS signposting guidelines.
If you are male or pregnant, breastfeeding or suffer with recurrent UTI’s or use a catheter then please contact the surgery.
How long does it take to get my results?
When you attend a test of any kind, you will be told how long you should expect to wait for the results; see below for a guide. If there is anything that needs discussing further, the Results team will be in touch to organise an appointment. You may be sent an SMS with a link so that you can book this appointment yourself.
If there are no problems with the results, then you will not be contacted.
The processing times below are approximate, however this will vary depending on the day and which lab the test has been ordered from.
Urine & Blood Tests – 7-10 Working Days
Faeces, Swab & Sputum Tests – 10-20 Working Days
X-Rays – 14 – 21 days
MRI Scans, CT Scans & Histology – minimum 4-6 Weeks