NHS Notify and the NHS App

‘NHS Notify’ - have you got the NHS App?

The Westbury Group Practice (WGP) is now taking advantage of the NHS Notify option when communicating with our patients. This is a  very effective and low cost method of communicating with you. This means: 

•    If you have previously received SMS from us you will now receive a message to your NHS App notifying you that we have sent you a message. 

•    It is strongly recommended that you consider ensuring your mobile phone is set up so that you receive notifications from the NHS App. 

Please do not be alarmed if you don't have the NHS App:

• If you do not have the NHS App, or do have the App but do not have notifications enabled, then NHS Notify service will immediately fallback and send the message via SMS.

• If you do receive the notification, but do not open the NHS App and read the message from the app inbox within 4 hours, then the fallback to SMS will be triggered.

Thank you